services

Wondering how I can help you or your organization?

Hi, I’m Stacey. I am a healthcare negotiation and conflict resolution professional on a mission to transform healthcare conversations to create better outcomes for providers, organizations, and patients.

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Individual Coaching

Do you want to be
a more effective negotiator?

 

As a health care professional, you are constantly/continually negotiating – with colleagues, staff, patients, insurers, hospitals, referring physicians, vendors, and governmental agencies.

 

Whether it’s determining how much to pay for a piece of medical equipment, asking for more protected time for research, negotiating your compensation package, or speaking with your patient’s family about treatment options, being able to reach agreement is vital to your personal and professional success. In today’s turbulent healthcare environment, relationships are increasingly governed by and through negotiated agreements. If you are ready to improve your negotiating and conflict resolution skills – I’d love to help!

WHAT YOU’LL LEARN

Negotiation strategy tailored to your situation.

Practical skills you can use for the rest of your life.

Confidence-building practice sessions where you learn to say what you want to say how you mean to say it so you don’t choke during that important conversation.

You will see yourself negotiating and get immediate feedback on your performance - other negotiation professionals don’t do this (harvard negotiation style)

Consulting

Are you a healthcare provider or executive? Whether your organization or hospitalis in the middle of a high stakes contract negotiation, your department is struggling with persistent internal conflict, or you are preparing for a career-changing negotiation, I can help!

 

Healthcare negotiation consulting

 

Together we work through all phases of the negotiation processto help you address your current negotiation challenges, including:

Conduct negotiation assessments to breakthrough Impasses and revive stalled negotiations.

 

I examine/deconstruct the details of your current negotiations, ask tough questions, and provide recommendations to identify where you are stuck and why.

Develop strategic solutions to your negotiation challenges

 

Together we will/with the help of seasoned/expert negotiator co-create your personal or company’s negotiation strategy to create doable and durable agreements, from managing organizational transitions to negotiating with patients and their family members.

After the deal analysis – how to stay on course

 

Negotiations don’t end because the deal is signed. Get the skills to capture lessons learned and implement that new deal inside your organization and make sure the agreement stays on track.

Hone your skills to negotiate better contract results

 

All healthcare providers, from hospitals to post-acute care organizations, negotiate with vendors to get market-competitive pricing. However, negotiating cost-effective supply agreements can be challenging. I offer behind the scenes guidance every step of the way to help you effectivelynegotiate with vendors, payors, and government agencies.

Conflict resolution

 

Is your healthcare organization is experiencing conflict between departments, administrators, or medical staff? When organizations face conflict, it is not unusual for employees to either ignore/avoid it or rush right in and try to force a solution. Benefit from my negotiation and alternate dispute resolution experience to overcome these instincts and craft approaches to apply a problem-solving approach to your conflict challenges. These evidence-based strategies include:

 

 

Recognize conflict management style.

Apply communication strategies for increased effectiveness in single and multi-party conflicts.

Utilize techniques to discover underlying issues that are hindering your organization’s progress.

Work through the critical issues to increase productivity and facilitate real organizational success.

Mediation seminar

 

When challenges exist, whether among management or between divisions, this is may be your solution. Depending on the specific issue, you will benefit from my experience as a certified medi at or who specializes in transformative mediation to help you address inter-personal issues and set up sustainable agreements.

 

 

Resolve internal conflict.

Improve communication amongst stakeholders.

Foster better organizational relationships.

Training

Don’t put your healthcare systems
and patients at risk

 

 

Increasingly, healthcare providers are faced with difficult patients, their families or friends, staff and other co-workers. Provide your healthcare employees the training to handle difficult people in any area of health and medicine.

 

My proven approaches work to calm upset people, de-escalate conflict, curb condescending language, and deal with high conflict personalities. As these training methods are put into every day use, stress will decrease, job satisfaction will increase and productivity will improve.

WHAT YOU’LL LEARN

Engaging presentations tailored to your organizational environment, challenges or specific situation.

Transformative negotiations skills your teams can apply consistently.

Consistent/comprehensive training to get your team members on the same page about how to communicate for best results and how to approach conflicts to arrive at the winning solutions while keeping patient outcomes and service front and center.

Systems organizations can put in place as a result of my work without too much extra effort (staff expectations derived from the transformative approach, conflict resolution strategies and expectations, etc.)

Essentially, a strategic framework the organization can use to move past persistent conflicts or common negotiation challenges. Ultimately, happier, more satisfied team = better work environment, better environment for patients, more effective and purposeful service.

Speaking

Inspire your audience

From general sessions to keynotes conference and meeting, participants want the tools for conducting effective negotiations and high energy presentation filled with stories thatcan relate to in their business and personal lives. As featured TedX speaker (and Fulbright Special recognized for my healthcare negotiation expertise,) I deliver.

 

 

 

Available formats
Sample topics
Negotiating Work-Life Balance
Negotiating to Get What You are Worth
Negotiation Strategies for Women: Ensuring a Voice at the Table
Negotiations for Career Success: the Importance of Mentorship
Interactive Exercises
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Real-World Scenarios
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Innovative Technology
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Testimonials

The demands for negotiation skills have changed a bit. Obfuscation is no longer accepted, which is why this services is so perfect.

Christie Venga
Partner & Managing Director, Grandier Co.

he demands for negotiation skills have changed a bit. Obfuscation is no longer accepted, which is why this services is so perfect.The demands for negotiation skills have changed a bit. Obfuscation is no longer accepted.

Christie Venga
Partner & Managing Director, Grandier Co.

The demands for negotiation skills have changed a bit. Obfuscation is no longer accepted, which is why this services is so perfect.

Christie Venga
Partner & Managing Director, Grandier Co.